Responsible gambling

At Trinocasino, we take the issue of responsible gaming very seriously. We want to ensure that all our players have a safe and enjoyable experience on our website.

Identifying Problem Gaming

If you or someone you know is experiencing problems with gaming, such as:

• Feeling a strong urge to play despite losing money
• Spending more money than you can afford to lose
• Neglecting work, family, or other responsibilities due to gaming
• Feeling anxious, irritable, or guilty about your gaming habits

then it's time to take action.

Self-Exclusion

We offer a self-exclusion feature that allows you to exclude yourself from playing on our website for a set period of time. This can be done in blocks of 6 months, 1 year, 2 years, or 5 years. Once you've initiated the self-exclusion process, we'll do our best to prevent you from accessing your account during this time.

Deposit Limits

We also offer deposit limits that allow you to set a maximum amount you can deposit into your account per day, week, or month. This can help you manage your gaming spend and avoid financial difficulties.

Reality Check

Our website features a reality check tool that reminds you how long you've been playing and the amount of money you've spent during that time. You can also use this feature to set reminders for yourself to take regular breaks from gaming.

Support Resources

If you're struggling with problem gaming, we recommend seeking help from one of the following organizations:

• National Council on Problem Gambling (NCPG) - 1-800-522-4700
• GamCare - www.gamcare.org
• Gamblers Anonymous - www.gamblersanonymous.org

Responsible Gaming Tools

We've implemented various tools to help you play responsibly, including:

• Reality Check: Our reality check tool reminds you how long you've been playing and the amount of money you've spent during that time.
• Deposit Limits: You can set a maximum amount you can deposit into your account per day, week, or month.
• Self-Exclusion: You can exclude yourself from playing on our website for a set period of time.

Monitoring Your Gaming Activity

We use various tools to monitor your gaming activity and detect any potential problem gaming behavior. If we suspect that you're experiencing difficulties with gaming, we may contact you to discuss ways in which we can help.

Helping Others

If you think someone you know is struggling with problem gaming, encourage them to seek help from one of the organizations listed above or by contacting our support team directly.

By using these tools and resources, you can ensure a safe and enjoyable experience on our website.